![]() When these problems occur, a message appears that explains a site error has occurred, directing the user back to the Netflix home page. Login problems occasionally occur due to errors with the Netflix service itself. ![]() The second screen allows the user to prove her identity by entering the first name, last name and credit card number associated with the Netflix account. Netflix offers the ability to recover passwords and usernames via the "Need Help Signing In?" link below the login fields on the Netflix home page.Ĭlicking the link allows the user to recover her password by entering her email address, and also gives the option to advance to a second recovery screen if she does not have access to that email address anymore. This can be due to typos or other misspellings, or recent password changes that were forgotten. Many login problems are caused by an incorrect email address or password when attempting to log in. These errors can be as simple as an incorrectly typed password to more complex issues with the Netflix service itself. ![]() Occasionally users encounter errors when attempting to log in to their Netflix accounts. Netflix offers users the ability to rent movies and TV shows through the mail on DVD or Bluray and also allows users to watch select shows or movies online using a computer or certain other devices.
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